During this time of the Corona virus, some doctors are not seeing patients or taking calls. If you have had a bad experience with a physician before this, it could be time to start looking for another M.D. There are some tips about how to find one who will meet your needs. First, I would talk to friends to see if they have a recommendation. Talking to a doctor friend can be good, but not if he or she has no knowledge of the doctor's medical practice, but just knows the M.D. from a golf, health, or tennis club. When you have a good referral, I would suggest checking your state's medical board website to see if any malpractice lawsuits are listed or are there any negative comments. Remember there could be patients who may or may not have a valid complaint. Often insurance companies want to settle lawsuits and not go to court when a complaint may not be valid.
I would want to know if the doctor takes his or her own calls or allows the nurse or nurse practitioner to answer them. I always took my own calls and would never have employed a nurse practitioner. I also will not go to an M.D. who lets a nurse practitioner do a lot of the work. They do not have the necessary training. Their total number of training is about 1500 hours compared with the 15,000 or more hours of training an M.D.
I would want to find out what hospital or hospitals the doctor has staff privileges and what insurance the doctor accepts or is he or she part of an HMO? Also will the doctor meet you on an emergency at a hospital or leave the care to the ER doctors? If you are pleased with the answers you get then you can send a note to your previous doctor and ask that your medical records be sent to the new doctor. I would check back within a few days to be sure they have been sent. Then once you have an appointment, if you are not happy with the office or the doctor you may need to change again. I fly a long distance to see a specific specialist because my local ones are not thorough and have poorly run offices.