A woman called me about the concerns she had regarding her eighty-year-old husband. She said he now always seemed very tired. I knew the couple received their medical care in an HMO. The accounts she had told me previously about their internist were disturbing. The doctor said anyone in their eighties who had a problem was "just getting older". He seemed to discount they might have an actual medical problem. I asked the wife when her husband had last had a complete physical examination, chest X-ray, pulmonary function tests, EKG and a blood panel. None of those had been done recently or ever!
I don't know how any doctor can dismiss an older patient's concerns without doing a physical examination and some tests. What patients in HMOs may not know is that each test costs the doctor money. HMOs really just want healthy,young patients who don't cost them any money. No matter how hard I try to keep people, who can afford good medical care, to get it, I often fail. To me the best medical care can made the difference between life and death or a life that has no fun or quality to it.
The other problem I have found with many HMOs is that they have nurse practitioners who see patients without any oversight by a physician. A brilliant man in his fifties who did book editing for me died with terrible medical care in an HMO. He did not see any doctors but a nurse practitioner. I am sure there are some excellent nurse practitioners in areas where no physician wants to practice and they fill an important need. Now too many doctors are choosing specialties that make them a lot of money. Family doctors, pediatricians and psychiatrists are at the bottom of the pay scale. Some psychiatrists will just accept cash payments, so they may do very well. So I would urge family members who have an elderly spouse or parents insist that an elderly person receive the best medical care possible and not in an HMO.