Now that many doctors do not see patients on holidays, it is important for parents, and others, to know how to get the best medical care in an emergency room. ER doctors are trained to take care of trauma patients, not everyday medical problems. I remember seeing a child in an ER on a holiday when the ER secretary was frantically trying to find an eye doctor for a patient with an eye injury. Every eye doctor who was called was not available. I knew a wonderful ophthalmologist, who had seen many patients for me, so I called him at home. He was excellent. He asked the patient's family to meet him in his office and took care of the problem. I was his children's pediatrician and knew he would respond to my call if he was in town.
Holidays are generally very busy in ERs and should not be used for general medical care and certainly not for children with problems, unless it is trauma. Now that we have networks and HMOs, a surgeon who is called to take care of a patient who needs stitches may not be on the patient's networks or HMO list. There have been incredible accounts of surgeons who charged outlandish fees for putting a few stitches in a patient. I worry about how money has become so important to so many doctors.
ER doctors should not try to handle problems for which they do not have adequate training. If a small child has severe croup, a pediatrician or pediatric anesthesiologist should be called. Many hospitals do not have these doctors on call and also do not have the necessary pediatric equipment to handle problems needing for example a tube for inserting in a child's windpipe or trachea. Before I started my own practice and took other doctors' practices for short periods, I always carried a big black bag with a lot of equipment, including pediatric endotracheal tubes. Fortunately I never had to use one. If you have to take a child to an ER and get to feel uncomfortable about what the ER doctor is telling you, I would find another hospital.